Exchange Policy

We offer exchanges only in the following situations:

• You received a defective item
• You received the wrong product

The item must be in unused condition, with original tags, labels, and packaging.
A mandatory unboxing video must be provided for all exchange requests.

If the exact item is not available for exchange, we will offer:

• A replacement of equal value, or
• Store credit

No Exchange For

• Change of mind
• Size, design, or color preference
• Sale or discounted items
• Damage caused after delivery